Return & Refund Policy

Effective Date: 01-05-2025

1. Introduction

At Rizzi Venture Group, we strive to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, we offer a return and refund process to ensure a smooth resolution.

2. Eligibility for Returns

You may return an item if:

  • It is in its original, unused condition with tags and packaging intact.
  • The return request is made within [Insert Days] from the delivery date.
  • It meets the product category guidelines for return eligibility.

3. Non-Returnable Items

Certain items are not eligible for return, including:

  • Customized or personalized products.
  • Digital goods and downloadable content.
  • Clearance or final sale items.

4. Refund Process

Once your return is approved and received, refunds will be processed:

  • Refunds are issued to the original payment method within [Insert Days].
  • Shipping fees are non-refundable, except for defective or incorrect items.
  • Partial refunds may be granted for items with minor wear or damages.

5. Exchange Policy

Eligible products may be exchanged instead of refunded. Contact us at info@rizziventuregroup.com to arrange an exchange.

6. How to Initiate a Return

To request a return:

  1. Contact info@rizziventuregroup.com with your order details and reason for return.
  2. Follow the return instructions provided by our support team.
  3. Ship the item back using a trackable shipping method.

7. Contact Us

For return inquiries, please reach out to info@rizziventuregroup.com.

8. Changes to This Policy

We reserve the right to update or modify this policy. Any changes will be posted on rizziventuregroup.com.